Answer 1000’s of calls with Ciptex AI

Migrate agent activities to Our AI Automated Chatbot Platform.

  • 18 year old wearing headphones inquiring about becoming a tenant to a housing association, due to being homeless using live chat.

Trusted by leaders in their field, including:

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Vertu Motors logo in dark
Small Octopus Energy logo
NFCC logo in dark
Intrado Logo
Vertu Motors logo in dark
Small Octopus Energy logo
NFCC logo in dark

Welcome to the Friction-Free World

If you are wondering how to set your call centre agents free to achieve more sales, provide

better answers and create more loyalty then our solutions can help.

Our solutions do away with complicated multi-screen views, static data, unnecessary system-hopping or time-consuming log-ins.

We call that Zero Friction.

Calculate your organisation's Friction Score

Friction Stops Sales

Complicated user views, static data, legacy software, multiple logins and switching between different systems stop agents from selling more and creating superior customer experiences.

Use our Friction Score tool to find out if friction is preventing you from achieving your sales growth.

Helpful Resources

GET UP TO SPEED

Zero-Friction Calculator

Learn about how to recognise Friction in your contact centre and how Ciptex helps to remove it.

UNDERSTAND MORE

10 Clicks to Sell a Car

Go through our demo in just 10 clicks to see how a personalised car buying experience can increase sales.

BEGIN PLANNING

4 AI Challenges to Overcome

Download our 10-minute read on 4 AI challenges and how to overcome them in the contact centre.

Upcoming Industry Events

Finance

Join Ciptex at the NFCC Connect Conference!

 

We’re thrilled to be part of the NFCC’s annual Connect Conference, from August 26-28 at the Salamander DC in Washington, D.C.

This year’s theme, “Facing the Future of Financial Health,” features top speakers, insights for Member Agencies and strategic partners, and focused training sessions with HUD. Highlights include:

  • Expanded Creditor Mingle
  • Problem-solving breakout sessions
  • More networking opportunities
  • Monday evening arrival

Connect with leaders in credit and financial counselling, including NFCC member agencies, non-member counselling agencies, debt management organisations, creditors, vendors, consumer finance advocacy groups, government agencies, regulators, private companies, and other counselling networks. Join us to explore the latest in financial counselling, education, and resources.

We look forward to seeing you there!

Automotive Retail

2nd October: Ciptex & Twilio Automotive Retailer Executive Lunch

Join us for an exclusive roundtable lunch featuring renowned automotive specialist Steve Fowler.

This intimate gathering will bring together thought leaders and key stakeholders from the automotive industry to discuss current trends, challenges, and innovative solutions shaping the sector’s future.

Steve Fowler, with his extensive expertise, will provide in-depth insights, lead stimulating discussions on emerging automotive technologies, market dynamics, and discuss strategic planning in this evolving landscape.

Attendees will have the unique opportunity to engage directly with Steve, sharing ideas and strategies to drive sustainable growth in their organisations. Don’t miss this chance to network with industry peers and gain valuable perspectives at the forefront of automotive innovation.