Answer 1000’s of calls with Ciptex AI

Migrate agent activities to Our AI Automated Chatbot Platform.

  • 18 year old wearing headphones inquiring about becoming a tenant to a housing association, due to being homeless using live chat.

Trusted by leaders in their field, including:

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Small Octopus Energy logo
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Intrado Logo
Vertu Motors logo in dark
Small Octopus Energy logo
NFCC logo in dark

Welcome to the Friction-Free World

If you are wondering how to set your call centre agents free to achieve more sales, provide

better answers and create more loyalty then our solutions can help.

Our solutions do away with complicated multi-screen views, static data, unnecessary system-hopping or time-consuming log-ins.

We call that Zero Friction.

Calculate your organisation's Friction Score

Friction Stops Sales

Complicated user views, static data, legacy software, multiple logins and switching between different systems stop agents from selling more and creating superior customer experiences.

Use our Friction Score tool to find out if friction is preventing you from achieving your sales growth.

Helpful Resources

GET UP TO SPEED

Zero-Friction Calculator

Learn about how to recognise Friction in your contact centre and how Ciptex helps to remove it.

UNDERSTAND MORE

10 Clicks to Sell a Car

Go through our demo in just 10 clicks to see how a personalised car buying experience can increase sales.

BEGIN PLANNING

4 AI Challenges to Overcome

Download our 10-minute read on 4 AI challenges and how to overcome them in the contact centre.

Upcoming Industry Events

nfcc connect event picture featuring networking, collaboration and technology for August 26-28th, 2024

Finance

Join Ciptex at the NFCC Connect Conference!

 

Join us at the NFCC Connect Conference from August 26-28 at the Salamander DC in Washington, D.C. for an exclusive demo of Ciptex AI. See firsthand how our advanced AI solutions can transform financial counselling and credit management.
Discover how Ciptex AI enhances efficiency with real-time insights, automates key processes, and provides robust data security. Don’t miss the opportunity to see how our technology can elevate your organisation’s capabilities and improve service delivery.
Automotive Retail

2nd October: Ciptex & Twilio Automotive Retailer Executive Lunch

Join us for an exclusive roundtable lunch featuring renowned automotive specialist Steve Fowler.

This intimate gathering will bring together thought leaders and key stakeholders from the automotive industry to discuss current trends, challenges, and innovative solutions shaping the sector’s future.

Steve Fowler, with his extensive expertise, will provide in-depth insights, lead stimulating discussions on emerging automotive technologies, market dynamics, and discuss strategic planning in this evolving landscape.

Attendees will have the unique opportunity to engage directly with Steve, sharing ideas and strategies to drive sustainable growth in their organisations. Don’t miss this chance to network with industry peers and gain valuable perspectives at the forefront of automotive innovation.