Calculate your Organisation's Contact Centre Friction Score.

Do long queue times mean lost sales? Is customer loyalty eroded due to poor service? Find out if friction is preventing you from achieving your sales growth.

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Welcome to the Friction-Free World

If you are wondering how to set your call centre agents free to achieve more sales, provide

better answers and create more loyalty then our solutions can help.

Our solutions do away with complicated multi-screen views, static data, unnecessary system-hopping or time-consuming log-ins.

We call that Zero Friction.

Calculate your organisation's Friction Score

Friction Stops Sales

Complicated user views, static data, legacy software, multiple logins and switching between different systems stop agents from selling more and creating superior customer experiences.

Use our Friction Score tool to find out if friction is preventing you from achieving your sales growth.

Helpful Resources

GET UP TO SPEED

Zero-Friction Calculator

Learn about how to recognise Friction in your contact centre and how Ciptex helps to remove it.

UNDERSTAND MORE

10 Clicks to Sell a Car

Go through our demo in just 10 clicks to see how a personalised car buying experience can increase sales.

BEGIN PLANNING

4 AI Challenges to Overcome

Download our 10-minute read on 4 AI challenges and how to overcome them in the contact centre.

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Want to learn more?

Contact us and we will be in touch!

Alternatively, book a 15-mintue call at a time that suits you or sign-up for our monthly ‘Selling More, Friction-Free’ newsletter.