tahmina

2024-03-11

Strategic Choices in Customer Experience and Service Architecture

Strategic Choices in Customer Experience and Service Architecture
tahmina

Buy or Build – or the Best of Both.

Buy or Build – or the Best of Both.
tahmina

2024-02-21

Don’t be an AI Pessimist. Don’t be an AI Optimist. Be an AI Activist.

Don’t be an AI Pessimist. Don’t be an AI Optimist. Be an AI Activist.
tahmina

Lessons in Getting AI signed Off and Deployed Successfully

Lessons in Getting AI signed Off and Deployed Successfully
rosie

2023-05-04

Tenant-Centric Communication Platforms for Social Housing Associations

Adult and child holding hands with a house in their palms
Tenant-Centric Communication Platforms for Social Housing Associations
rosie

2023-03-27

It’s the little things that count: Getting ahead with customer experience

It’s the little things that count: Getting ahead with customer experience
arham

2023-03-22

Unlocking the Potential of Automatic Speech Recognition for Secure Payment Services

Unlocking the Potential of Automatic Speech Recognition for Secure Payment Services
arham

2023-01-26

Our 2023 predictions

Our 2023 predictions
user

2022-11-09

Big Bang or Iteration

The Great British cyclist team
Big Bang or Iteration
user

CCaaS vs CPaaS

'CcaaS' made from cubes, mosaic pattern. CcaaS stands for Contact Centre as a Service.
CCaaS vs CPaaS